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Returns and Refunds
Returns must be accompanied by a Return Materials Authorization (RMA) number and follow FiberOnSale’s return instructions. To receive a RMA and get the return instructions, please email to info@fiberonsale.com
Return within 30-DAY
FiberOnSale offers a 30 days no reason to return, buyer need to bear the freight out and home and customs duties.
Return of working products after 30-days and within warranty period
Return for repair/replacement within warranty period
Fewer than 0.5% of all FiberOnSale shipped products are subject to any working or quality issue. However, in the unlikely event of defectiveness or malfunction within warranty period, customers needs to contact FiberOnSale sales info@fiberonsale.com first, our technical support team will discuss with you about the issue before going with the return.